WordPress Malware Removal & Hacked Site Cleanup

WORDPRESS FIX & SUPPORT

Choose Your Plan

We remove malware from WordPress sites, then protect and monitor them around the clock. Clear pricing, no surprises.

24/7 monitoring & protection

30-day

money-back guarantee

€0 hidden fees

💡 Save up to 20% with annual billing

Monthly Every 6 months -10% Annually -20%

One-Time Malware Cleanup

€ 49 one-time

Site infected? We remove the malware and show you how to keep it from happening again.

One payment, no subscription
Pay once, with no commitment. If the same infection comes back within 5 days, we remove it again for free. The warranty doesn't cover a new hack through a different vulnerability, a weak password or an outdated plugin.
Manual malware removal
We find and remove malicious code by hand, file by file, so your site keeps working as it should.
Cleanup report + recommendations
After the cleanup you get a report of what was infected and what we removed, plus specific steps to protect your site going forward. This is a report on the cleanup itself; the monthly site report is a separate feature of the subscription plans.
Help with Google blacklist warnings
If Google Safe Browsing flags your site as unsafe, visitors see a red warning in Chrome and in search results. We remove the cause and give you step-by-step instructions for requesting a review from Google yourself.
BONUS: 1 month of Starter free (optional)
Get 30 days of the Starter plan: up to 1 hour of content edits, safe updates, 24/7 monitoring and protection, virtual patching, a monthly report, Google blacklist help, contact form fixes and daily backups with instant restore. No auto-renewal, no commitment.

Order a Cleanup

⭐ Most popular

Starter

€ 25 /month per site

Billed monthly

Essential WordPress maintenance and protection for small and mid-sized sites on a budget.

Content edits (up to 1 hour a month)
Small text, image and content changes, up to 1 hour of work each month.
Safe updates
We update WordPress core, your theme and your plugins, and visually check your site each time. If anything breaks, we automatically roll back to the last working version.
24/7 site monitoring & protection
We watch your uptime, SSL certificate and performance around the clock, and we get an instant alert if something goes wrong.
Virtual patching
We automatically block known plugin and theme vulnerabilities, even before an official patch is released.
Monthly site report
A short report every month: updates, security, uptime and everything we've done.
Help with Google blacklist warnings
If Google Safe Browsing flags your site as unsafe, visitors see a red warning in Chrome and in search results. We remove the cause and give you step-by-step instructions for requesting a review from Google yourself.
Contact form fixes
We diagnose and fix contact forms that don't send or deliver emails.
Daily backups with instant restore
Your site is backed up every day. If something goes wrong, it's restored in minutes, not hours.
BONUS: Free site consultation
A one-time consultation worth €50 is included. We review your site and give you specific recommendations for security, speed and improvements, with no strings attached.

Choose Starter

Professional

€ 50 /month per site

Billed monthly

For business-critical sites and online stores. Adds WooCommerce support and leaked-data monitoring.

Content edits (up to 2 hours a month)
Small text, image and content changes, up to 2 hours of work each month.
WooCommerce support
Help with WooCommerce settings: payments, shipping, taxes and plugin conflicts.
Leaked data monitoring
A €20 service, included in your plan. We check whether emails and passwords linked to your site show up in leaked databases.
Public uptime status page
Your own public page showing your site's status and uptime.
Safe updates
We update WordPress core, your theme and your plugins, and visually check your site each time. If anything breaks, we automatically roll back to the last working version.
24/7 site monitoring & protection
We watch your uptime, SSL certificate and performance around the clock, and we get an instant alert if something goes wrong.
Virtual patching
We automatically block known plugin and theme vulnerabilities, even before an official patch is released.
Monthly site report
A short report every month: updates, security, uptime and everything we've done.
Help with Google blacklist warnings
If Google Safe Browsing flags your site as unsafe, visitors see a red warning in Chrome and in search results. We remove the cause and give you step-by-step instructions for requesting a review from Google yourself.
Contact form fixes
We diagnose and fix contact forms that don't send or deliver emails.
Daily backups with instant restore
Your site is backed up every day. If something goes wrong, it's restored in minutes, not hours.
BONUS: Free site consultation
A one-time consultation worth €50 is included. We review your site and give you specific recommendations for security, speed and improvements, with no strings attached.
BONUS: Free 30-minute marketing consultation with one of our owners

Choose Professional

Note

What our plans cover

Our core job is WordPress technical support and security. To save you time, the subscription plans also include content edits: small changes to text, images, design and plugin settings. Need more hours, a redesign, new features, SEO or other development? We can arrange that separately.

Swipe to compare plans

Features	One-time cleanup	Starter	Professional
Coverage
Sites included Each plan covers one site. Managing several? Contact us for a quote.	1	1	1
Additional sites Contact us and we'll prepare a custom quote with a discount for every extra site.	Custom quote	Custom quote	Custom quote
Malware removal
Manual malware removal We find and remove malicious code by hand, file by file, so your site keeps working as it should.
Cleanup report + recommendations After the cleanup you get a report of what was infected and what we removed, plus specific steps to protect your site going forward. This is a report on the cleanup itself; the monthly site report is a separate feature of the subscription plans.
Help with Google blacklist warnings If Google Safe Browsing flags your site as unsafe, visitors see a red warning in Chrome and in search results. We remove the cause and give you step-by-step instructions for requesting a review from Google yourself.
Backup before cleanup Before we change anything, we take a full backup of your files and database, so your site can always be restored.
WordPress maintenance & support
Content edits Small changes to text, images, design and plugin settings.		Up to 1 hour	Up to 2 hours
Small design fixes Minor visual tweaks: spacing, colors, fonts and alignment.
New content We add new pages, sections, text and images within your existing design.
Code snippets We add ready-made code or scripts (for example a tracking code or a small function in functions.php), with a backup before the change.
Safe WordPress core updates We update WordPress core and visually check your site. If something breaks, we roll back to the last working version.
Safe plugin updates We update plugins one at a time, checking compatibility and testing your site after each one. If there's a conflict, we revert to the previous version.
Safe theme updates We update your theme and check your key pages. If the layout breaks, we restore the previous working version.
Contact form fixes We diagnose and fix contact forms that don't send or deliver emails.
WooCommerce support Help with WooCommerce settings: payments, shipping, taxes and plugin conflicts.
Daily backups Your site is backed up every day. If something goes wrong, it's restored in minutes, not hours.
Off-site backup storage We keep daily backups for up to 50 days in a separate off-site location, away from your hosting. They don't use your site's disk space or resources, and we can restore an older version from days or weeks ago.		50 days	50 days
Monthly site report A short report every month: updates, security, uptime and everything we've done.
Security & monitoring
Site hardening We close known weak points: file permissions, XML-RPC, version disclosure, login attempt limits and more. On subscription plans we apply these measures for you; with a one-time cleanup you get a list of recommendations to apply yourself.	Recommendations provided
24/7 site monitoring & protection We watch your uptime, SSL certificate and performance around the clock, and we get an instant alert if something goes wrong.
Virtual patching We automatically block known plugin and theme vulnerabilities, even before an official patch is released.
Login limits & brute-force protection We limit failed login attempts and block automated password-guessing attacks before they reach your site.
Leaked data monitoring A €20 service, included in your plan. We check whether emails and passwords linked to your site show up in leaked databases.
Public uptime status page Your own public page showing your site's status and uptime.
Performance
Speed optimization We work on caching, image optimization and removing unnecessary requests. Results depend on your server, theme, plugins and how the site is built, so we don't promise specific numbers.		If possible	If possible
Core Web Vitals optimization We improve LCP, CLS and INP as far as your site allows. Results depend on your theme, page builder, third-party scripts and hosting; heavy themes and many plugins limit what's possible.		If possible	If possible
Support & communication
Technical support Reach us by ticket or email.	Ticket / Email	Ticket / Email	Ticket / Email
Client portal & request history See all your requests, their status and history in one place.
Sales questions Reach us by phone, ticket or email during business hours, 09:00–18:00.	Ticket / Email / Phone	Ticket / Email / Phone	Ticket / Email / Phone
Bonuses
1 month of Starter free (optional) With a one-time cleanup you can add 30 days of the Starter plan at no cost, with no auto-renewal and no commitment.
Free site consultation A one-time consultation worth €50 is included. We review your site and give you specific recommendations for security, speed and improvements, with no strings attached.

Frequently Asked Questions

Hacked Site & Malware Cleanup

1. My WordPress site was hacked. What should I do first?

If you'd like us to clean it, click "Get My Site Cleaned" to book a short call with a specialist, or call us directly on +359 89 664 5986.

2. How long does it take to clean a hacked WordPress site?

Most infected WordPress sites are cleaned within 4–8 hours of us getting access. If your site is under active attack, we start within 1 hour.

3. What does WordPress malware removal include?

We run a full security audit, remove malicious code from your files and database, check for backdoors, help you get Google blacklist warnings removed and send a detailed report with recommendations.

4. How can I tell if my WordPress site has been hacked?

Common signs include a Google warning when you visit your site, redirects to unknown websites, content you didn't add, a sudden slowdown, a warning from your hosting provider, or antivirus software blocking your site. We only confirm a compromise after a detailed review.

5. Do I need to give you access to my site?

To do the job properly, we need access to your hosting account (cPanel, DirectAdmin, Plesk or another control panel) and FTP/SFTP or SSH access where available.

Not sure how to give us access? Don't worry. We'll walk you through it step by step and show you the safest way to do it.

Your login details are stored securely, are available only to the specialists working on your case, and are used only to clean and secure your site. We delete them within 30 days after the work is finished, or immediately on request. We also recommend changing your passwords after we're done.

We comply with the GDPR (Regulation (EU) 2016/679) and the Bulgarian Personal Data Protection Act. Our Privacy Statement applies automatically to every contract: we never disclose to third parties that your site was compromised, or anything else we learn about your business. You don't need to ask for it or sign anything. It applies from the start.

If your company requires a signed document, we can also provide a Non-Disclosure Agreement (NDA) on request, before we get any access.

Pricing, Warranty & Payment

6. What warranty do I get after the cleanup?

Every cleanup comes with a 5-day warranty. If your site is reinfected within 5 calendar days, we clean it again for free. And if you feel we haven't delivered what we promised, we'll refund you in full, no questions asked.

7. Do I get a refund if you can't clean my site?

You pay for results. If we can't clean your site, we'll refund you, no questions asked and no strings attached.

8. How much does WordPress malware removal cost?

A one-time cleanup costs €49. It includes a full security audit, malicious code removal, a backdoor check and a report with recommendations. No subscription and no hidden fees.

9. How do I pay for a one-time cleanup?

You pay securely on our platform after you request the service. We accept card payments and bank transfers.

WordPress Malware Removal & Hacked Site Cleanup

How our WordPress malware removal works

1. Request a cleanup

2. We inspect your site

3. We clean and secure your site

4. Ongoing WordPress support

Choose Your Plan

One-Time Malware Cleanup

Starter

Professional

What our plans cover

More Than Just Malware Removal

Malware & malicious code removal

Money-back guarantee

WordPress Support & Maintenance

24/7 Monitoring & Monthly Reports

Frequently Asked Questions

Ready to secure your WordPress site?